Hamsterra
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E2 · Analytics and account

Plan and usage

For authorsVoice-over · English subtitles

Check your author plan, how much of each limit you have used and where to change it.

Go to written steps

Before you start

  • Have your author account ready and sign in.

Watch the walkthrough

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English voice-over and subtitles; use the player’s captions control to adjust subtitles. The video is embedded from YouTube.

Chapters

  1. Open Plan and usage.
  2. Check your current plan.
  3. Your reader side is separate.
  4. Check your usage.
  5. Invitation emails and storage.
  6. Live giveaways and pen names.
  7. When a limit is full.
  8. Change your plan.
  9. On a paid plan.
  10. Cancel renewal.Current chapter
  11. Moving to a lower plan.

Transcript

Select a line to jump to that moment in the video.

  1. In this lesson, you'll check your plan and how much of each limit you've used.
  2. Open Plan and usage in the sidebar.
  3. This page tracks the author limits that can stop a new action.
  4. At the top is your current plan. Here, it's Free.
  5. Your reader side is separate: reader accounts, ARC applications, reader magnets and approved downloads don't count towards author plan limits.
  6. Under Usage this period, each card shows what you've used against your limit: reader magnets, invitation emails, storage, live giveaways and pen names.
  7. Invitation emails counts sends from the last 30 days, including ones still waiting to go out, so older sends stop counting as time passes.
  8. Storage counts the book source files and campaign promo files you keep private.
  9. Live giveaways counts the live or recruiting group giveaways you've joined or asked to join.
  10. All your pen names share these limits.
  11. Here, Reader magnets shows 1 of 1, so you can't create another magnet until there's room.
  12. Draft and paused magnets count too.
  13. To change your plan, use the plans at the bottom of this page.
  14. Compare plans, at the top, shows every limit side by side.
  15. On a paid plan, this card shows when it renews.
  16. Change plan takes you to the options further down.
  17. Payment details and invoices opens Link's page, where you update how you pay and find your invoices.
  18. Cancel renewal stops the next renewal.
  19. You keep your plan until the end of the period, and then your account carries on with Free.
  20. If you move to a lower plan and more is active than it allows, Hamsterra asks you to choose what stays active.
  21. Until you choose, reader magnets, giveaway places and file downloads are paused.
  22. Next, protect your account.

Written steps (text version of this video)

This walkthrough shows the Plan and usage page: your current plan, the usage of each author limit, where to change your plan, and how renewal works on a paid plan.

  1. Open Plan and usage.

    Open Plan and usage in the sidebar. It tracks the author limits that can stop a new action.

    0:11 Plan and usage →

  2. Check your current plan.

    Your current plan is at the top of the page.

    0:19 Plan and usage →

  3. Your reader side is separate.

    Reader accounts, ARC applications, reader magnets and approved downloads don't count towards author plan limits.

    0:27 Plan and usage →

  4. Check your usage.

    Under Usage this period, check each card: reader magnets, invitation emails, storage, live giveaways and pen names.

    0:37 Plan and usage →

  5. Invitation emails and storage.

    Invitation emails count sends from the last 30 days, including ones waiting to go out. Storage counts book source files and campaign promo files.

    0:50 Plan and usage →

  6. Live giveaways and pen names.

    Live giveaways counts live or recruiting group giveaways you've joined or asked to join. All pen names share these limits.

    1:06 Plan and usage →

  7. When a limit is full.

    When Reader magnets is full, you can't create another magnet until there's room. Draft and paused magnets count too.

    1:14 Plan and usage →

  8. Change your plan.

    To change your plan, use the plans at the bottom of the page, or select Compare plans.

    1:24 Plan and usage →

  9. On a paid plan.

    On a paid plan, the card shows when it renews. Payment details and invoices opens Link's page.

    1:36 Plan and usage →

  10. Cancel renewal.

    Cancel renewal stops the next renewal; you keep your plan until the end of the period, then carry on with Free.

    1:50 Plan and usage →

  11. Moving to a lower plan.

    If you move to a lower plan and more is active than it allows, choose what stays active. Until then, reader magnets, giveaway places and file downloads are paused.

    1:59 Plan and usage →

Check you’re done

  • You have checked your current plan.
  • You have reviewed each card under Usage this period.
  • You know which limits have room for your next action.

Common questions

Do my pen names have separate limits?

No. Each pen name has its own profile, books and contacts, but all your pen names share one set of limits.

What counts towards Invitation emails?

It includes invitations sent or waiting to go out in the last 30 days. Older invitations stop counting as they leave that window.

Do draft and paused magnets count towards the limit?

Yes. Draft, live and paused magnets count as open reader magnets. When the limit is full, you cannot create another until there is room.

E4 · 2:06

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